1. Higher Accuracy.

• Humans can understand accents, dialects, and unclear speech far better than AI, and are able to distinguish between speakers more reliably, even in overlapping conversations.

• Better at handling low-quality recordings or background noise.

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2. Contextual Understanding.

• Humans understand nuance, tone, and meaning. 

• Humans can understand industry specific terms and identify misplaced terms, where AI is unaware of context.

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3. Humans have proofreading built-in.

• Human transcription includes grammar, punctuation, and formatting, often done in real time or in a final proofreading step.

 
4. Customization & Flexibility

• Humans can follow style guides, format transcripts to client specifications. Special instructions are understood and followed.